Quality

At PTC we are committed to providing the highest quality services to our clients and partners through continuous improvement, customer satisfaction, creating maximum value.
PTC work continuously to improving a robust quality management system to ISO 9001, ISO 14001 2015 & 45001:2018 standards, ensuring competency of the highest standard providing appropriate education training and experience to achieve the best results in a safe and considerate manner.

Quality Assurance

In order to ensure the maintenance and continual improvement of our high standards of quality we;
– Provide our employees with the necessary skills and knowledge to achieve high quality management on our projects.
– Produce our project deliveries within time and budget to a high standard of quality.
– Utilise a robust Quality & Environmental Management System to ISO 9001 & 14001 2015 and optimise our systems through continual improvement.

Value Engineering

We deliver value engineering by;
– Researching and procuring alternative materials that may be of higher quality, lower cost and have a lower environmental impact than those proposed.
– Offering alternative designs that are more economic, more time and skill efficient, of an improved quality and more sustainable.
– Providing design and build services to clients for efficient project delivery.
– Finding environmentally friendly alternatives to materials or services promoting a positive image of projects, adding value and having a positive impact on the surrounding environment.
– Promoting projects through best practice and community engagement.

Quality Management

To manage our quality effectively and efficiently, we implement our quality management systems through;
– Driving forward change by continually improving our quality management system to provide best practice quality services.
– Planning for effective change, looking at why we are changing, how we change and what the impact of this change may be.
– Efficient monitoring of changes within our organisation and on our sites to track and control the quality of our company and project deliveries.
– Establishing a systematic approach to risk based thinking, becoming proactive in our approach to quality improvement and promoting best practice.
– Promoting quality management culture through our leadership and company commitments, developing customer focused quality management culture.
– Exploring risks to our quality standards and management and continuously looking for opportunities to improve our workmanship, service and economic quality.
– Recording and monitoring our client feedback, enabling us to assess our performance on our projects identify ways to enhance our quality and customer satisfaction to meet and exceed client expectations.